When will I receive my order?
All orders will be processed and packed within one working day of your order being placed and payment clearing.
We deliver our parcels using Australia Post and Startrack. Lead times for our delivery options are as follows:
Australia Post standard - around 5 to 7 working days to arrive after dispatch
Australia Post express - around 2 - 4 working days to arrive after dispatch
Startrack premium - around 1 - 2 working days to arrive after dispatch
How much does shipping cost?
Free standard shipping on all orders over $60 and subscriptions of 2 bags or more.
Australia Post Standard shipping rate of $10 for all orders under $60.
Australia Post Express shipping rate of $12 also available.
Startrack Premium shipping rate of $15 also available.
Do you sell Coffee Hit in supermarkets or stores?
Coffee Hit is sold in selected Woolworths Metro stores in VIC, NSW and QLD. View our stockists page here for the full list.
Which Coffee Hit blend should I choose?
Take our fun coffee quiz here and discover your perfect blend. We will even give you 15% off your order.
Why should I sign up to your newsletter?
Why should I subscribe?
- Get FREE SHIPPING on subscriptions of 2 bags or more
- Bonus 10% saving on barista accessories, tea, choc and more
- Exclusive tips & tricks and training content
- Priority access to new coffee releases and sales
When do you send out your coffee subscriptions?
You can choose your preferred frequency - from weekly, every 2 weeks, 3 weeks, monthly, 6 weeks or 8 weeks.
We ship all our subscriptions through Australia Post using their standard post service. Depending on your location, shipments will normally take 2 to 8 working days to arrive and a little longer for remote areas.
You will receive an order confirmation and tracking details each time we ship your subscription.
Do you charge for shipping on subscriptions?
Enjoy FREE SHIPPING on subscriptions of 2 bags or more.
A delivery free of $10 applies for subscriptions of 1 bag.
Can I change my subscription?
Yes, at any time you can log into your account to update your subscription.
You can chagne to a different blend, update your frequency and volume.
I don't have a grinder. Can you pre-grind my beans?
We sure can. When you purchase your subscription you can also choose your grind type (whole bean or a choice of ground options).
Do you charge for shipping on subscriptions?
Enjoy FREE SHIPPING on subscriptions of 2 bags or more.
A delivery free of $10 applies for subscriptions of 1 bag.
Which coffees and products do you offer on subscription?
All five of our coffee blends and our drinking choc and chai are available on subscription.
Not sure which blend is right for you? Take our fun coffee quiz and find out.
